Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
When we try to add a new grade plan to an assessment grade plan group, we see an error that looks similar to the following:
An error has occurred while processing your request.
This error has been reported and will be resolved as soon as possible.
When referencing this error please use ERROR ID: 5ac037f9-cf8f-42b0-82a1-67cadd7482dd.
This error appears when a user is adding a grade plan, but the names of the assessment types, comments, or grades are blank. When you are creating a new assessment grade plan, make sure to add a name for each assessment type on Step 2, and a name for each individual comment or grade on Step 3.