How long does the Force Refresh take to update grade book grades?

We have to do a force refresh to update our Grade book grades from EE to ON but aren't sure how long that will take.

Article Number: 104772

Products:

Blackbaud_Learning_Management_System
Blackbaud_School_Management_Platform

The Force Refresh feature takes approximately 10 minutes to refresh. Sometimes it may take a few service runs which is approximately 20 +/- minutes. You may need to use the Force Refresh feature from time to time in the Connect Education Edge Edit Setup Options. One example is if a teacher's grade book grades are not syncing you can use this article for possible reasons why Why are a Teachers Grades not Syncing from the Gradebook to FAWEB? .

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!