Can teachers access documents we upload to a student's allergy or condition?

Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same.
We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.

Though teachers can read the notes for an allergy/condition, they cannot actually access the files uploaded to the allergy/condition. Here is a solution that will allow teachers to view the files.

Article Number: 105386

Products:

Blackbaud_Learning_Management_System
Blackbaud_Student_Information_System

Go to the Faculty persona > Nurse's Office.
In Find me now, search for the student.
Click Go to Medical.
Add or edit the Allergy/Condition.
Drag and drop the file to Drag Files Here.
Click Save & Close to save the document to the Allergy/Condition.
Now, edit the Allergy/Condition.
Right-click on the link for the download.
Select Copy link location or Copy link address. The title of the selection will differ based on which browser you are using.
Paste the link into the Notes area of the Allergy/Condition.You may also want to include text instructing teachers to copy the link and paste it into a new browser window to open it.
When the teacher clicks the student's Medical icon from their course Roster, the Allergy/Condition appears in large red letters in the top-left of the screen. The teacher can click the circle with the "!" to expose the Notes.
From there the teacher can copy and paste the link in a new browser window.
The file will either download in their browser or open in a new browser window depending on the browser's settings.

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!