When Running AddressAccelerator in Canadian Raiser's Edge, C/O information is saved on the Second address line instead of the first address line.
This violates Canadian Postal Standards: https://www.canadapost.ca/tools/pg/manual/PGaddress-e.asp See 188.8.131.52 - Figure 2
This was resolved in Raiser’s Edge 7.96, patch 6, which was released in September-October 2017 and applied to databases in Blackbaud Hosting Services. If your database is installed locally, download and install the latest version and patch, if applicable.
Steps to Duplicate
This was duplicated in a local install of Canadian Raiser's Edge 7.93
1. Open any record in Canadian Raiser's Edge 2. Change the address to C/O Re/max Real Estate (Mountain View) 222-4625 Varsity Dr NW Calgary AB T 3A 0Z9
3. Click the Letter Icon at the top of the screen to run AddressAccelerator and not that the 1st line moves to the second.