Connect and collaborate with fellow Blackbaud users.
When reviewing a user's Role Membership, a Role may not be listed. However, when running directories and looking in Manage Roles the user may appear to be a member of the role. This can occur with Cloned Roles.
1. In Core > Users > Edit User Profile Data
2. Search for the User
3. Note that Cloned Role does not appear under Other.
4. Switch to Manage Roles
5. Select Role > Members
6. Note that user is still a member
Note: Edit User Profile Data option removed with 3/6/2019 Release.