1. Within the Payment record that has been exported, go to Actions tab > Click 'Void'
2. You will be prompted with a 'Voiding Payment (####)' window that states 'If you proceed, this Payment will be voided.'
3. Uncheck the option for 'Issue a replacement payment.'
4. Proceed? > Click 'Yes'
5. Within the same Payment record that has been Voided, go to Actions tab > Click 'Delete'
6. A prompt will appear > Select the appropriate option for your needs > OK
7. The Payment record will then be deleted.

Should receive an error when deleting a Payment record, please report the error ID number, Payment record ID and the steps you had taken before receiving this error to GIFTS Technical Support - we may be able to run a script that will delete the Payment if you wish.