I am trying to transfer an account on a Request, but I am seeing a message that it cannot be transferred as it is tied to a Blackbaud.com account. How can I transfer the account and move past this warning?
Currently, we will still need to transfer accounts manually in some cases. If you require the transfer of an account that throws this type of error, please contact us with the customer support number for GIFTS listed at https://www.blackbaud.com/contact-us/ which will always have the most up to date information.
Please provide us with the details of the request, the current account holder, and the intended account holder and we will do what we can to transfer on your behalf.