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When you inactivate a system-generated constituency, such as Board Member or Staff, the constituency still shows to be added to the Constituent Record.
Article Number: 112965
Products:
Our Product Development team has reviewed this issue, its impact in the software, and the availability of an alternative solution. After careful consideration, we have determined that this issue will not be addressed currently in the Altru software. Product Development will be focusing development resources in other existing areas of the product, as well as new feature development.
Steps to Duplicate
- Go to Constituents > Constituencies
- Click the drop-down arrows beside Board Member
- Click the button to "Mark inactive"
- A message will appear that reads: "Are you sure you want to mark "Board member" inactive? The constituency will not appear on constituent records and will not be available in queries." Click Yes.
- Open a Constituent Record
- Go to the Personal Info Tab, then go to the Constituencies sub-tab.
- Click to Add a new constituency.
- Notice Board Member still appears in this list.
- If you attempt to add this constituency to the record, it adds successfully, but shows as an Inactive constituency on the record.
Environment
Altru Arts & Cultural
4.96, 4.97
