Event registration benefits are duplicated on payment record after registering for an event twice

Event registration benefits are being duplicated on the payment record for an event registration when the event is registered for twice.
We are currently evaluating this issue for a fix in a future service pack.

Steps to Duplicate

1. In BBIS, send an event registration to CRM with a single registrant. Make this registrant the same as the logged in user. Any event can be used as long as there are benefits associated with registering for the event. Have the logged in user pay for the registration.
2. Go into CRM, download the event registration transaction, and commit the batch it downloads into.
3. Repeat steps 1 and 2, but this time register a guest and have the logged in user pay for the registration.
4. Go to the payment record for the guest's event registration and select the Benefits tab.
5. Notice the Benefits for the guest and initial registrant are listed when it should only be the benefit for the guest.


 Blackbaud CRM

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