Custom attributes are not syncing from RE to LO

Users may wish to add additional information to Luminate Online constituent records that will flow to The Raiser's Edge as attributes via the integration. This solution describes which attribute types map to which custom field types, as well as how to set up an attribute in The Raiser's Edge for use with Luminate Online Custom Fields. Only constituent attributes can be used as custom fields in Luminate Online.

However, some users may notice some inconsistencies in the syncing of these custom attributes, even if everything is configured correctly.
We are currently evaluating this issue and will update this article when we have more information.



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