When editing a posted payment for a planned gift, one may encounter the following error despite the full amount having been applied:
The full amount of the payment has not been applied.
We are currently evaluating this issue for a fix in a future service pack.
Steps to Duplicate
1. Navigate to the revenue record in question. 2. On the revenue record, select Edit posted payment under Tasks. 3. In the Edit posted payment window, change the Application drop-down to Planned gift. Select the appropriate Planned gift that populates and click Add. 4. In the Amount to apply window, select Other amount of $0. Click OK. 5. Back in the Edit posted payment window, there should be two applications under Current applications - the Planned gift you just selected and the original application. Highlight the original application row and click Remove. Change the Planned gift Applied amount to the appropriate payment amount. When prompted about recognition credits, click Yes. Click Save and encounter error.