Although users have security rights to add non-constituent relationship in the database view, some may encounter the error An unknown error occurred when adding non-constituent relationships via web view in RE:NXT. This does not occur for supervisor users but multiple users in different security groups with selected group rights.
We are currently evaluating this issue and will update this article when we have more information.
Steps to Duplicate
1. Go to a constituent record in NXT web view 2. Under the Relationships panel, click Add 3. Select Individual Relationship 4. In the new window, rather than searching for a record click the + sign next to the search bar 5. Enter First name, Last name (and any other necessary information) 6. Click Save 7. Error occurs