To add a new user to your school's Smart Tuition account:
  1. Go to school.smarttuition.com
  2. Select a school year
  3. Click on Settings at the top right of the page
  4. Select Manage Accounts
  5. Click Add New User
  6. Enter the First Name > Last Name
  7. Complete the Phone # and Email Address fields - this helps us verify the user when calling
  8. Create a Username and Password - Password must contain at least 8 characters and include both letters and numbers
  9. Select the line of authority -
    • School Administrator - full access to make changes
    • Read Only - can only view accounts and has access to pull reports
    • General User - can make changes to family accounts, cannot make changes to Manage Users
    • Extended Care - can only access Extended Care software
    • School Finance User - is the only one to submit bank account changes
  10. Select the user's title - Principal, Accounting/Biz Mgr, School Admin, Other
  11. Chose either Primary or Secondary
  12. Click Save Changes
The School Administrator can change the user's access by clicking on the user's name >selecting the applicable fields > clicking Save Changes.

To remove or activate a user's access:
  1. Follow steps 1-4 above
  2. Click on the user's name
  3. Click Withdraw to remove or Activate to reactivate
  4. This process will disable the access, but it does not remove the user's name.