When sending a test email in Online Express, the merge fields are not populated when sending a test message. Merge fields appear to be configured correctly in the email editor, however when sending an email by clicking, "Send Test," the merge fields arrive either blank, or with the generic Merge Field name such as: Dear .
When sending a test email through Online Express, merge fields do not pull in information from the Email Lists. Pulling merge fields is taxing on the hosted and email environment. Not pulling merge field data for test emails is designed to maximize connection speed and system performance.
The merge fields will not populate data in test messages. The merge field data will display correctly when sending email using the Send Message button. When the final message is sent, the merge field data will display instead of the merge field placeholders