It has been over 7 days and the settlement dates are not showing for BBMS credit card transactions. How long should this take and when will the settlement dates be populated?
Luminate retrieves the settlement data from BBMS after disbursements have been processed. What is the Disbursement Schedule for Blackbaud Merchant Services? Luminate Online will retrieve settlement data from BBMS once per day. If the disbursement data was made available today, then it could take up to 24 hours for the settlement data to populate in Luminate Online.