Error: Export failed. Please try again. - when exporting a constituent's gifts from web view

In a specific constituent's record, if you navigate to work with gifts from their giving history and then click on Export in the gifts window that opens up this error occurs. The error occurs for all users on all workstations regardless of browser used but is only occurring on the one constituent record.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. Open the specific constituent record in the NXT web view
  2. On the Giving history panel click on Work with gifts at the bottom of the panel
  3. Click on Export and the error occurs

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