1. Log into NetCommunity as a Supervisor
  2. Go to: Administration > Merchant Accounts
  3. Click the green button labeled: New Merchant Account
  4. Under Merchant Account Details: 
    • enter a Name for the merchant account
      1. Option: To set up the merchant account but not make it available for use, mark: Merchant account is Inactive
    • In the Process mode dropdown, select the mode in which to use the merchant account with the selected service. You can select “Live” or “Demo”. If the selected service supports a test mode, you can also select “Test”.
    • Enter a description to help identify the merchant account
  5. Under Gateway Account Details: 
    • Select your Gateway provider from the Gateway dropdown
    • Select your desired Currency from the Currency dropdown
    • Enter the username of the account to be used to be used to process transactions with this merchant account
    • Enter the password for the merchant account in the Password field
    • Re-enter the password under: Confirm Password
  6. If the selected service provides the Address Verification Service (AVS) as fraud protection to verify customer billing addresses submitted through online payment transactions, the AVS level field is enabled. In the AVS Level field, select whether to use AVS with the merchant account and at what level:
    • To perform no address verification, select “None”
    • To accept transactions only when both the street address and ZIP Code match, select Full”
    • To accept transactions when either the street address or ZIP Code match, select “Medium”
    • To accept transactions when anything other than the street address or ZIP Code do not match, select “Light”
  7. If the selected service provides a Card Security Code (CSC) check as fraud protection to verify the card security code, called the Card Verification Value (CVV2), the CSC level field is enabled. In the CSC Level field, select whether to use CSC checks with the merchant account and at what level:
    • To perform no CSC check, select “None”.
    • To accept transactions only when the CSC matches, select “Full”.
    • To decline transactions only when the CSC does not match, select “Light”
  8. In the section labeled: Supported Credit Cards, the available payment cards the selected service supports appears. In the Enable column, mark the checkboxes for the credit cards to use with the merchant account.
  9. If the selected service requires additional fields, a new section named Additional Fields will display below the Supported Credit Cards section. Enter any additional information necessary to process transactions through the service.
  10. Click the green Save button at the top of the page when done.
Review the Setting up Gateways/Processors document for additional information on specific requirements for specific gateways.