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After upgrading to The Raiser's Edge Patch 10, some users may notice when adding new Constituent Consent records, the Solicit Code field is not updated. Users may also notice that Solicit Codes selected in Config>Business Rules>Consent Options>Consent Options are missing.
Article Number: 117441
Products:
We are currently evaluating this issue and will update this article when we have more information. In the meantime, please follow the steps in How do I review my Consent Options Solicit Code settings?.
Steps to Duplicate
- In a database on The Raiser's Edge 7.96.6401.8, navigate to Config>Business Rules>Consent Options>Consent Options
- Either open one of your existing Consent Options or create a new Consent Option
- Add Solicit Codes to the Opt-out, Opt-ins, and/or No response sections
- Save your changes and close the Consent Option
- Log out of The Riaser's Edge
- Upgrade to Patch 10 of The Raiser's Edge 7.96.6401
- Navigate to Config>Business Rules>Consent Options>Consent Options
- Open the Consent Option from Steps 2-3 and notice that the Solicit Codes have been removed for the Opt-out, Opt-in, and No response sections
Environment
Raiser's Edge
7.96
