Starting balance of project record in NXT web view does not match beginning balance on project record in database view

Users may notice that the starting balance of project record in NXT web view is a lower amount than the beginning balance on the activity tab of the project record in database view.
Click Chat with Support to report the service disruption:
  • Please provide your tenant ID for NXT web view
  • Also include the exact steps that your are taking in web view

Steps to Duplicate

  1. Log into FE NXT web view
  2. Select General Ledger, Projects,
  3. Open affected project number note the beginning balance-this amount is not correct
  4. In Database view, In General Ledger go to Records> Projects open affected project record
  5. On the activity tab notice the beginning balance is different from web view.

 

Was this article helpful?