You will be provided with the link to your sample database environment from your Instructor upon logging into your training session.

Example of login screen:
User-added image

For PC Users:
  1. select PC users beside your name
  2. Open the .RDP file when it has finished downloading
  3. Your Username will already be filled in.
  4. Input your email address in all lower case for the password.
  5. Select to connect once or always when asked to verify.
For Mac Users:
  1. First select "Mac Users click here to download the Microsoft Remote Desktop Connection Client"
  2. Complete the download and installation of the Microsoft Remote Desktop Connection Client from the Apple Store.
  3. Select Mac users beside your name
  4. When opening the .RDP File for your Mac you will need to ensure you are selecting to open the file using the Microsoft Remote Desktop application.
  5. Your Username will already be filled in.
  6. Input your email address in all lower case for the password.
  7. When prompted to select a folder, uncheck drive.
  8. Select Connect
  9. Select to connect once or always when asked to verify.
Once you have logged into the remote environment, select the appropriate database and choose your name from the list of users.

User-added image

For additional assistance contact TrainingHelp@blackbaud.com or navigate to Chat with Training and select Chat with Training.