Transaction Manager Part takes around one minute to load - When logged into BBIS and going to a page that has the Transaction Manager part

When logged in to BBIS with an account that is linked to a CRM constituent with revenue history, pages that have the transaction manager part take roughly one minute to load. This happens even on blank pages that only have that 1 part and no styling.
We are currently evaluating this issue for a fix in a future service pack.

Steps to Duplicate

1) Link a BBIS user to a CRM constituent that has a revenue history of pledges, recurring gifts, and payments.
2) After the BBIS username is linked to a constituent, log into BBIS and go to a page with the transaction manager part.
3) Notice that the part takes about one minute to load.


 Blackbaud Internet Solutions

Was this article helpful?