Profile page URL field incorrectly required for Twitter Social Media import. Error “Profile page URL is required”

When adding Social Media Accounts all accounts besides Twitter require the Profile Page URL. Twitter instead uses the Account name/User ID. When running an import the Profile Page is required and the field becomes grayed out after import.
Solution: Map the profile page URL field and set it to: name

Steps to Duplicate

1. Create or use a Constituent Update Batch with the fields Social Media Accounts.
2. Create an import using the previously created Constituent Update Batch.
3. Create or use a csv for import with Last name, Social media service as twitter and an Account name/user ID.
4. Run the import, note the error “profile page URL is required”
5. Map any field to the Profile page URL, rerun the import.
6. Note the import completes successfully but the Profile Page URL field is populated but cannot be adjusted.


 Blackbaud CRM

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