Download files from Blackbaud Hosting Services: 
  1. Determine which data center you use, based on your Blackbaud Hosting Services portal URL.
  2. Sign in to your data center with the username and password for your Blackbaud Hosting Services portal.
  3. To access your Files folder, do one of the following:
    1. Click the Content tab > Files icon.
    2. Sign in with the same username and password noted in Step #2 above.
    3. In the Current folder field, enter your site ID, and click Go.
      Note: Leave the / in the Current folder field so your site ID looks like /####.
  1. In the Files folder, browse to where the files are saved.
  2. Select the files to download.
Note: In Internet Explorer, you can download only one file at a time.
  1. Click Download files.
After you download your files, you can choose which to upload to the Microsoft Azure environment for continued use.