Average Gift amount in email stats show incorrect amount

Average gift amount in email stats show incorrect amount when there have been no transaction that have come from emails.
We are currently evaluating this issue and will update this article when we have more information

Steps to Duplicate

  1. Log into The Raiser's Edge
  2. Open Online Express
  3. Click Email Market and notice Average Gift Amount under Average Email Performance.

Environment

 Blackbaud Online Express

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