Your Certificate Authority will email you a renewal notice before the certificate expires. We also recommend putting a reminder on your own calendar. Here are the basic steps to follow to complete your renewal:
- Initiate a Blackbaud Support request to obtain your CSR.
- Provide the CSR code from Blackbaud to your SSL provider so they can renew the certificate.
- After the SSL certificate authority completes the renewal, they’ll give you a file containing your certificate code.
- Attach this file to the Blackbaud Support ticket and request the renewal be completed.
Note: If you obtained your Luminate SSL certificate after May 1, 2018 and you authorized Blackbaud to purchase the SSL certificate on your behalf, you will not need a CSR. Blackbaud will complete the renewal.
Blackbaud will only support the implementation of the following SSL providers: