I have added a new question to my opportunity, and I want to use it as a qualification. But when I look for it under the list of available qualifications to add, it's missing. How can I use this question as a qualification?
If you have added a new question to your opportunity, but do not see it under the list of available qualifications to add, it may be a question type that is not available to be used as a qualification.
There are two question types that are NOT AVAILABLE to be used as qualifications:
You will need to create a different question that is of a different question type, edit the existing question, or not use it as a qualification for the opportunity. You may also mark the question as required, and that may eliminate the need for it to be used as a qualification.