I have exported billing for this current month, but charges meant for the upcoming month are showing on this billing export. Why is this happening?
When exporting billing information, the system looks at when the charges have been applied, not when the charges are being billed for. If the charges for the upcoming month are applied during the current month, then they will part of this current month's billing export. To see when charges have been applied, you can check the Billing Adjustment Audit Trail of the family. How do I view the billing adjustment history on a family's account?