Reversing entries from a voided payment are duplicated

When running a General Ledger report and including Not Yet Posted items or viewing the DR/CR entries for a payment record from the payment's GL distribution tab, the reversing entries are duplicated multiple times and show with a post status of not yet posted, even though one set has posted.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

1. General Ledger > Reports > Account reports > General Ledger report > Preview 
2. This is filtered for NYP items - notice there are a large amount of duplicates in both accounts noted
3. General Ledger > Journal Entry > Open Batch find row (example) Right click > Go To > Source Record - notice check 
4. Distribution tab > DR/CR entries button > notice 2 posted reversals and tons of duplication on the reversals
5. Same for Row in the same batch > Right click > Go To > Source Record - notice check 
6. Distribution tab > DR/CR entries button > notice 2 posted reversals and tons of duplication on the reversals

Environment

 Financial Edge
 7.87

Was this article helpful?