- Do a refund selecting "No, the participant has already been reimbursed or will be reimbursed offline. Just record the refund in the Convio database." to refund the problem transactions.
- Do the merge.
- Once the merge is done, for reporting purposes re-add transactions as a gift with a soft credit associated with the parent registration that is left after the merge.
- Once the gift is associated as a donation, submit a case to support so we can convert the gift to a registration.
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