In some isolated cases, users of Blackbaud Volunteering (formerly AngelPoints) may be advised by the system that the network is unavailable and to submit the report of this loss in network availability to Blackbaud. This is most likely being caused by drops in connectivity within your own network and is environmental in nature.
Ensure you are using Firefox or Internet Explorer as these are the only officially supported browsers for Blackbaud Volunteering (AngelPoints).
If you are using one of the supported browsers listed above, we recommend following the steps below to work toward resolving the issue:
1. Be sure that you only have one single browser window open 2. Delete your temporary internet files, close the browser and try again.
If this does not resolve, please contact us with the customer support number for AngelPoints listed at https://www.blackbaud.com/contact-us/ which will always have the most up to date information,