- Nightly: Retained on-site for 1 week
- Weekly: Retained off-site for 4 weeks
- Monthly: Retained off-site for 6 months (Monthly backups are taken on the last weekend of the month)
Service Level Agreement: You may request delivery of one (1) copy of a backup per month by creating a case with Support. Data backups stored off-site will be made available within five (5) days of the date of the retrieval request to Customer Support.
For more information, review How to request a backup of your Blackbaud Hosting Services database
- Integrity Checks: Daily at 9 p.m. EDT
- Update Statistics: Daily at 11 p.m. EDT
- Rebuild Indexes: Daily at 11 p.m. EDT