Chat support is available for the following Blackbaud products:
- Blackbaud United States: Mon - Fri from 8:30 a.m. to 8:00 p.m. ET
- Blackbaud Europe Support (BBE): Mon - Th from 9:15 a.m. to 5:15 p.m. (GMT +00:00) and Fri from 9:30 a.m. to 5:15 p.m. (GMT +00:00)
- Blackbaud Pacific Support (BBP): Mon - Fri from 9:15 a.m. to 5:15 p.m. (GMT +11:00)
If a chat button is missing, refer to My product is not listed on the Chat support page on Blackbaud.com or Customer Support Portal.