Make sure the below IP addresses are unblocked:
  1. 205.139.108.67
  2. 205.139.108.68
  3. 216.235.201.210
  4. 216.235.207.93
  5. 216.235.207.94
  6. 216.235.207.95
  7. 209.67.139.37
  8. 209.67.139.38
  9. 209.67.139.36
  10. 63.182.2.78
  11. 63.128.2.80
  12. 63.128.2.79
  13. 205.139.104.18
  14. 216.59.51.100

Ensure these sites are trusted on the workstations:
  1. altrurig01bo3.blackbaudhosting.com
  2. webforms.rig01bo3.blackbaudhosting.com
  3. reportsaltrurig01bo3.blackbaudhosting.com/reportserver
  4. altrurig02bo3.blackbaudhosting.com
  5. webformsrig02bo3.blackbaudhosting.com
  6. reportsaltrurig02bo3.blackbaudhosting.com
  7. altrurig03oc2.blackbaudhosting.com
  8. webformsrig03oc2.blackbaudhosting.com
  9. reportsaltrurig03oc2.blackbaudhosting.com
  10. reportsaltrurig04bo3.blackbaudhostin.com
  11. altrurig04bo3.blackbaudhosting.com
  12. webformsrig04bo3.blackbaudhosting.com
  13. login.blackbaudondemand.com
  14. signin.blackbaud.com
  15. blackbaudinc.auth0.com
  16. sky.blackbaudcdn.net
  17. s21aidntoken00blkbapp01.nxt.blackbaud.com
  18. login.blackbaudondemand.com
  19. https://*.blackbaud.com

Ensure ports 443 and 80 are open and clear for traffic for these URLs for both incoming and outgoing traffic