- Click Management in the menu bar.
- Click My User located in the admin tile.
- Click the blue link that says Account Settings in the header.
- Click the button "Clone this User" on the side of the page.
- Type in eTapestry Support in for the Name and the Sort Name. (Or enter eTapestry for the first name and Support for the last name.)
- Type in the Login Id as your "login"_support (so if your login is sawyer, it would be sawyer_support).
- Type eTaphelp1 in the Password field. (Note: Enter the password as shown to meet password requirements.)
- Set the Login Enabled Until field as one week from today.
- Click the Save And button on the side.
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