$0 %ITEMDESCRIPTION prints on receipt

When printing receipts from daily sales $0 receipts with %ITEMDESCRIPTION, %SUBITEMDESCRIPTION, and %ITEMAMOUNT may print for orders with dollar amounts rather than populating the information on the receipt. In some cases the $0 receipt template prints before the correct receipt and in other cases the correct receipt prints and then the $0 template. 
This issue has been resolved. If you experience this error, please Chat with Support to provide the exact steps that were taken.

Steps to Duplicate

  1. Log into Altru using IE.
  2. Go to Sales> Daily Sales.
  3. Create and complete a sale to print a receipt.
  4. This may happen intermittently 


 Altru Arts & Cultural

Was this article helpful?