If you configured providers in Janrain but do not see them under Authentication Service Providers in Luminate Online, then this means that they have been configured, but not enabled for Social Login and/or Social Sharing.  Enable these options in Janrain to have them display in Luminate Online.

To enable Social Login:
  1. Log into https://dashboard.janrain.com/
  2. Click on the Manage Engage App icon (the blue word bubbles) next to your Engage App Name
  3. Under Widgets and SDKs, click Sign-Ins
  4. Click on Providers from the Configure Widget screen
  5. Drag and drop the appropriate providers
  6. Select the radio button to Save and Publish
  7. Click Publish

Next, enable Social Sharing

  1. Click your Engage App name from the breadcrumb at the top of the screen
  2. Click Sharing under the Widgets and SDKs section
  3. Check the boxes for each of the social providers you configured (Note: For Facebook and Twitter, select the Native apps)
  4. Your changes save automatically

Aug 1, 2018 Update:  With Facebook's deprecation of the publish_actions permission, ensure that your Janrain configuration is set up to not include it. To verify your Facebook configuration as a social provider, check this setting in Janrain:

  1. Click your Engage App name from the breadcrumb at the top of the screen
  2. In the Providers section, click the Manage Providers icon 
  3. Click the cogwheel icon next to Facebook on the right side navigation bar
  4. Scroll down to the Social Sharing section and ensure that the box next to publish_actions is set to 'off.' 
  5. Your changes save automatically.