In some browsers, the following steps may bring up the center even if the script errors occur:
- Click No to the script error.
- Click on Mail or Query or Export in left menu.
- Click Resource Center in top right.
- The Resource Center appears.
A feature change was made in Raiser's Edge 7.96 patch 3, applied to databases in Blackbaud Hosting Services in March 2017 and available for download in April 2017. This upgrade launches https://community.blackbaud.com/products/raisersedge7 in a separate browser tab (outside of RE) as we do with "Chat with Support". For further updates on releases as they become available, please see our Community Release page.
If the error occurs with all browsers please navigate directly to https://community.blackbaud.com/products/raisersedge7