Users may receive the follow message when clicking Financial Institutions in Config after they have sorted by a specific column then removed that column.
Error in Main Page Load
The Raiser's Edge was unable to load this page.
Please try accessing the page again. If you still encounter an error, Please note the following error and contact Blackbaud support.
Error in Main Page Load 'C:\Program Files (x86)\Blackbaud\The Raisers Edge 7\AXDocs\tabBanks.vbd' Error number : -2147211486 Error description : 'General ODBC Error: [Microsoft][ODBC SQL Server Driver][SQL Server]A constant expression was encountered in the ORDER BY list, position 1. Native error:408 [Microsoft][ODBC SQL Server Driver][SQL Server]The cursor was not declared. Native error:16945
The user cannot access Financial Institutions without the error occurring.
This is resolved in 7.96 patch 13, released in September - October 2018 and applied to databases in Blackbaud Hosting Services. If your database is installed locally, download and install the latest version and patch, if applicable.